Cancellation & Refund Policy

  • Cancellation and Confirmation
    • You will receive a confirmation mail once your order is confirmed.
    • Order once confirmed can not be CANCELLED

  • Return and exchange (We offer return or exchange only if)
    • A wrong product has been dispatched and in the event that it does not match the product confirmed.
    • If you identify any quality or manufacturing defect on the received products.
    • If the product received is in a damaged condition. You can write to us at email us your order number and details along with a photo of the damage if possible, within 24-48 hours of receiving the order.Damage will be assessed and a solution will be offered. The product may be replaced or other measures may be taken to address the issue.
    • We will arrange a reverse pickup of the product within 2-3 working days after the return is approved.

  • Refund
    • If a Product returned is duly accepted, the value of such product, as originally paid by you will be refunded to you. Refund will be processed within 7-21 working days through the same mode of payment by which the payment was made to The Greige Warp for the purchase of the items.